Privacy Policy (EU)
This privacy statement was last updated on December 2, 2023, and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we collect about you via https://hortusvita.cz/en. We recommend that you read this statement carefully. In our data processing activities, we comply with the requirements of privacy laws. This means, among other things, that:
- We clearly state the purposes for which we process personal data. We do this through this privacy statement;
- We aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- We first request your explicit consent to process your personal data in cases where your consent is required;
- We take appropriate security measures to protect your personal data and also require the same of parties that process personal data on our behalf;
- We respect your right to access your personal data or to have it corrected or deleted, upon your request.
If you have any questions or would like to know exactly what information we have about you, please contact us.
1. Purpose, Data, and Retention Period
We may collect or receive personal information for a number of purposes related to our business operations, which may include the following: (click to expand)1.1 Contact - By phone, mail, email, and/or web forms
1.1 Contact - By phone, mail, email, and/or web forms
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including the street name and the name of a city or town
- An email address
- A phone number
The legal basis for our processing of this data is:
Upon the provision of consent.
Retention Period
We retain this data until the service is terminated.
1.2 Payments
1.2 Payments
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including the street name and the name of a city or town
- An email address
- A phone number
The legal basis for our processing of this data is:
Upon the provision of consent.
Retention Period
We retain this data until the service is terminated.
1.3 Creating an Account
1.3 Creating an Account
For this purpose, we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including the street name and the name of a city or town
- An email address
- A phone number
The legal basis for our processing of this data is:
Upon the provision of consent.
Retention Period
We retain this data until the service is terminated.
1.4 Newsletters
1.4 Newsletters
For this purpose, we use the following data:
- A first and last name
- An email address
The legal basis for our processing of this data is:
Upon the provision of consent.
Retention Period
We retain this data until the service is terminated.
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including the street name and the name of a city or town
- An email address
- A phone number
The legal basis for our processing of this data is:
Retention Period
We retain this data until the service is terminated.
2. Sharing with Other Parties
We only share or disclose this data to processors for the following purposes:
3. Cookies
Our website uses cookies. For more information about cookies, please see our Cookie Policy.
4. Disclosure Practices
We disclose personal information if we are required to do so by law or by a court order, in response to a request from a law enforcement agency, to the extent permitted by other provisions of law, to provide information, or for an investigation into a matter related to public safety.
If our website or organization is acquired, sold, or involved in a merger or acquisition, your information may be disclosed to our advisors and any prospective buyers and will be transferred to the new owners.
We have entered into a Data Processing Agreement with Google.
5. Security
We are committed to the security of personal data. We take appropriate security measures to prevent misuse of and unauthorized access to personal data. This ensures that only authorized personnel have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites linked to from our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
7. Amendments to This Privacy Statement
We reserve the right to make changes to this privacy statement. We recommend that you review this privacy statement regularly to stay informed of any changes. In addition, we will actively notify you whenever possible.
8. Accessing and Modifying Your Data
If you have any questions or would like to know what personal data we have about you, please contact us. You can contact us using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
- Right of access: You have the right to access your personal data that we hold.
- Right to rectification: You have the right to supplement, correct, delete, or block your personal data at any time.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to data portability: You have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: You may object to the processing of your data. We will comply with this request unless there are legitimate grounds for processing.
Please be sure to always clearly state who you are, so that we can be certain we do not modify or delete any data belonging to the wrong person.
9. Filing a Complaint
If you are not satisfied with the way we handle (a complaint regarding) the processing of your personal data, you have the right to file a complaint with the Data Protection Authority.
10. Contact Information
Totema, s.r.o.
Kurzova 2222//16
Prague 5, Stodůlky 155 00
Company ID: 09618961
Czech Republic
Website: https://hortusvita.cz/en
Email: info@ex.comhortusvita.cz
Phone number: 774168148
